Privacy Policy

Privacy Policy

Last updated: 3 October 2026

MJG Trading respects your privacy and processes personal information in accordance with applicable South African privacy law, including the Protection of Personal Information Act (POPIA).

Information we collect

We may collect information you provide when requesting a quote, assessment or service, including your name, telephone number, email address, suburb or service address, preferred contact method and details about the work required. We may also retain correspondence, quotations, invoices and reasonable job records.

How we use information

Information may be used to respond to enquiries, prepare quotations, arrange site visits, provide services, communicate about work, maintain business records, meet legal obligations and improve our services.

Sharing of information

We do not sell personal information. Information may be shared with service providers, suppliers or professional advisers where reasonably necessary to provide the requested service, operate the business or comply with law. We take reasonable steps to use information only for legitimate purposes.

Website and service providers

This website is hosted using Shopify. Website providers may process technical information necessary to operate, secure and improve the site. Third-party services linked from the website, such as WhatsApp or social media platforms, operate under their own privacy terms.

Retention and security

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, business recordkeeping, warranties, dispute handling or legal obligations. Reasonable safeguards are used to protect information under our control.

Your rights

Subject to applicable law, you may request access to or correction of personal information held about you and may raise concerns about how it is processed.

Contact

Privacy enquiries can be sent to mj@mjgtrading.co.za or 066 076 9056.